FAQ

  • Q: Is Esports Loots the official manufacturer or primary distributor for all teams?

    A: Esports Loots is an exclusive, global curator and reseller of official merchandise, not the primary manufacturer. We are your Hub of Access. We secure official Loot from various legitimate sources—including direct team purchases and authenticated resale channels—to bring all the best drops from around the world into one reliable vault for you.

  • Q: Your best items sell out fast. Will items be restocked?

    A: Our inventory is highly curated and often limited edition. Many team jerseys and rare collectibles are exclusive drops and will not be restocked once the vault is empty. If an item is marked "Limited Stock," secure your loot immediately to avoid disappointment.

  • Q: How long does it take for my Champion Loot to ship?

    A: We move fast to get your gear to the battleground. In-stock items usually ship within 10-15 business days. You will receive a tracking number (your "Loot Map") via email as soon as the shipping carrier picks up your package.

  • Q: I claimed the wrong size. Can I exchange my jersey?

    A: All sales are final. We do not offer returns or exchanges on any item once an order is processed. Our inventory consists of highly curated, limited edition, and exclusive Loot Drops and collectible gear. Due to the limited nature and high demand of our champion stock, we cannot accept returns for size or buyer preference.

  • Q: How do the official Pro Kits fit? Are they true to size?

    A: Pro Kit sizing can vary! Jerseys are often designed for an athletic, slim fit. We highly recommend checking the Size on each product page. If you prefer a more relaxed fit (for stadium wear or casual use), we suggest sizing up one level.

  • Q: I’m looking for a specific team or rare item. Can you get it?

    A: We are constantly expanding the Vault! We built this hub for the community. If there’s a specific drop, retro jersey, or team you want us to stock, please let us know via the Contact Support page. Your input directly influences our next Loot acquisition!